TRAPPED RGV ESCAPE ROOM TIMES

  • FAQ: When Should I Arrive? What If I'm Late?

    Please it is crucial that you arrive 10 minutes prior to your booking time. We keep a very tight & strict schedule, so if you arrive late you WILL not receive the full 60 minutes in your room.


    We have a 10 minute grace period, after that time, the game timer WILL start without you if you do not arrive in-time, and no refund will be given.


    Example: If you book at 4:00PM, please arrive by 3:45PM. If you arrive after 4:10PM (10 min grace) every minute your late will be deducted from your 60 minute escape room timer.

  • FAQ: Will I Be Paired With Other Groups?

    Will my group be playing with another group?

    No. At Trapped RGV we offer PRIVATE EXPERIENCES. Which means, the room will just be filled with your group.  Please make your entire booking at one time. The game will show as FULL no matter if the maximum capacity is reached or not. We do require a minimum of 3 players per room.


    What's your cancellation policy?

    We understand that plans change, so reservations can be changed to a different time/day up to 24 hours before your game! However, all games are non-refundable.


    Are there age restrictions?

    We recommend our games for ages 12 and up. We do allow younger players, but some of the game content may be too difficult for them. A paying adult, 18 or older, must participate with anyone that is 10-17 years of age. Any participants under the age of 18 will need an adult to sign their waiver.


    I have a large group, how do I book?

    Groups that require multiple rooms often book through our Guest Experience Team. We do offer a group discount for groups LARGER THAN 20 GUESTS.


    (956) 685-3033


    booking@TrappedRGV.com


    Groups between 8 - 20 guests can book themselves using the online booking platform on this page. The game capacity for each game is listed. If you need more than the capacity, then just add more players to another room with a similar time by clicking "Continue Shopping" during the checkout experience. We try our absolute best to start groups participating in multiple rooms at the same time, if requested, but we cannot 100% guarantee.